Log into lightscar.xyz · Click on Deliver/Divert/Forward · Check “Foward mail to”, enter your email address with the gmail's + sign hack. to a ticket you cannot see, email [email protected] for assistance In the Mail section: Email Delivery you can control how you get mail from RT. Name: Aashish Pappu Company: The university of waterloo. Job title: student lightscar.xyz is a fabulous tool that allows you to find any professional email. MYSQL WORKBENCH LINUX INSTALL DISK Приобрести Подробнее 1 400 грн Время работы Интернет-магазин работает с пн. Веб магазин косметики. Приобрести Подробнее 125,00. Веб магазин косметики, 066 78-30-263 063 косметики и парфюмерии Добро пожаловать в сумму: 00,00 грн. Приобрести Подробнее 1 400 грн Время работы Интернет-магазин работает с пн.
We have put together guides that show you how to add your email account to many different devices and email clients. A forwarding rule will be added to every edu. Any email that is sent to your username edu. You will be asked to check both mailboxes for new email for a short period of time so that you do not miss any important email messages i.
Students will still be able to sign up for student discounts using their new uwaterloo. Microsoft will remove support for these protocols. Disabling them as part of this work minimizes future disruptions. The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.
Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our Office of Indigenous Relations. Skip to main Skip to footer. University of Waterloo. This site Home. Student email migration. About this work What is happening? This change includes Alumni who also have edu. What does this mean? To attach an additional file, click Add More Files and click Browse again. Note Attachment size is limited to 3.
Larger attachments will be truncated and it will be recorded in the ticket history that the attachment has been truncated. Larger attachments can be stored outside of RT e. Click on the Update Ticket button you may have to scroll down to see this button. If there is a dependency between tickets they can be linked. You can define dependencies between tickets by making a ticket e. Open the ticket e. Type in the ticket number this request should depend on e.
Now ticket will have to be resolved before ticket can be resolved. Note This could also be done in reverse using the Depended on by field under Links. Click on the Links button. Under the Merge tab type in the ticket number that you wish to merge into. To create a repeating ticket, use the ' Recurrence ' option available when using the 'New ticket in' form for Issue Solvers. The recurrence option is not available through the forms in the Self Service area.
To set up a repeating ticket, click ' New ticket in '. Then click the Enable Recurrence check box and fill out the schedule for the new tickets. The new tickets are populated with the subject and initial content of the original ticket.
The Concurrent active tickets number determines how many tickets can be in an active status for a recurrence at any time. A value of 1 means one ticket at a time can be active. New tickets will not be created until the current active ticket is resolved or set to some other inactive status. The ticket lead time determines how far in advance of a ticket's Due date you want the ticket to be created.
For example, if you create a weekly recurrence scheduled on Mondays and set the lead time to 7 days, each Monday a ticket will be created with the Starts date set to that Monday and a Due date of the following Monday. If you need to change the recurrence, make the changes on the original ticket. To help you find this initial ticket, which may have been resolved long ago, a custom field is created on each ticket in the recurrence with link called ' Original Ticket'.
Or type the original ticket number, if known, in the search box at the top right of the window. Scroll down in the original ticket and click on the Recurrence tab directly as it is a link to the edit recurrence form:. You can set a Start date for a new recurrence. If you don't, it defaults to the day you create the recurrence.
Find the original ticket that created the recurrence it will be in the 'Original Ticket' custom field. Go to the original ticket in the recurrence and type the original ticket number in the search box at the top right of the window.
Scroll down in the original ticket and click on the Recurrence tab:. Uncheck the Enable Recurrence check box, or. Set ending conditions on the recurrence with either a set number of recurrences or an end date. Dashboards allow you to compile multiple custom saved searches that you have created. Under the Home menu choose New Dashboard. Beside the Name field type in a name for the dashboard.
From the Privacy menu choose My Dashboards to save the dashboard for yourself. To save this dashboard for an RT group you belong to, choose that group from the Privacy menu instead. Click the Create button. Click the Content link from the top of the screen.
Choose saved searches from the Body menu and click on the arrow icon to add them to your dashboard. Repeat this under Sidebar for any additional items you would like to appear in the sidebar of your dashboard if any. Click Subscription from the toolbar. Beside Hour, choose the time that it should be mailed. Beside Rows, choose the number of rows you want displayed in the email from the search es. Beside Recipient , leave it blank if it should be mailed to you; if it should be mailed to someone else, type their email address in.
You can send subscriptions to multiple recipients by separating the email addresses with commas ie: ltomalty uwaterloo. Click Subscribe to save your subscription. Click on the dashboard in the left box and click on the arrow to move it to your Home menu. You will then be able to view the contents of the dashboard by choosing it from your Home menu.
Click Logged in as [username] , Settings , then Preferences. In the General section you can determine your Default queue by selecting it from the drop down menu. In the Locale section you can modify the Date format. In the Ticket Display section you can set Notify me of unread messages when you open a ticket.
In the Ticket Display section you can set Show oldest history first -ticket history ordering default is set to show newest history. Click the Save Change button at the bottom of the screen. A Watcher is someone who is interested in a ticket.
You'll find this option under the People tab when looking at a ticket. A watcher of a ticket normally gets email copies of all the replies to the ticket. Requestor : the person or people who asked for something to get done; the ticket's reason for being. Cc : someone who should get copies of any replies that go to the requestor e.
This person will see the email but doesn't necessarily have the right to work on the ticket. Custom fields can be set up for individual queues. They will appear in each of your Tickets' Basics section and will allow you to categorize and classify tickets in your queue.
You can also use this area to set Keywords, such as Closure. To set up keywords for your queue, send a request to helpdesk uwaterloo. Open the ticket and click on the Custom Fields link. Beside Closure, choose Completed you may have to scroll up to see this. Click on the Save Changes button. Send an email to rt-queuename rt. It is possible to access RT from your mobile device. What RT functions you will be able to use on your mobile device can vary depending on the device browser.
Log in to Request Tracker on your mobile device. When you first access RT from your mobile device it will open the limited mobile version. Click on Home to go to the home screen. Within a ticket click on History to see all details. Scroll to the bottom of the screen and choose Not using a mobile browser? IST Knowledge Base.
Warning: Engmail may fail to forward items on time, in extreme cases, taking up to days or even completely fail to forward at all.
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|Mysql workbench mirrors||Last updated: Nov 10, by Barb Yantha. In the General section you can determine your Default queue by selecting it from the drop down menu. What RT functions you will be able to use on your mobile device can vary depending on the device browser. Uncheck the Enable Recurrence check box, or. While displaying the ticket, click on the Actions menu and choose:. Microsoft will remove support for these protocols.|
|Winscp client filezilla server||You'll also see icons and tags in your Sent folder, so you can get more information at a glance. From April 28 on, your email address will end with uwaterloo. Log in to Request Tracker on your mobile device. See Getting started with Office The number of tickets found and tickets actually displayed, may not match. Frequently used searches can be saved and loaded from this area.|
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